Also yesterday evening, on the day of the advances of the second matchday of Serie A, many users complained about DAZN, the new streaming service that has bought the rights to broadcast some Serie A matches. For each matchday of Serie A 2018/2019 DAZN has bought the rights to broadcast three games (114 in total), only viewable with an internet connection. The fact of broadcasting the games only via the internet attracted a lot of criticism, and already during the first day of Serie A the service had worked so-so; even the head of DAZN had admitted the inconvenience in an interview with the Gazzetta dello Sport.
Also yesterday several users reported problems and malfunctions during the Napoli-Milan match such as connection delays, sudden interruptions and a very very low streaming quality. At a certain point in the evening a Twitter account opened by DAZN recommended leaving and re-entering the app in case of a certain type of problem.
Hi Fan! If you encounter error 78-000-034 or 78-000-403 on your device, please try to log out and log back into the DAZN app.
– DAZN HELP ITA (@DAZN_HELP_ITA) August 25, 2018
However, many users continued to have problems and complaining online.
Did he score at the end? @DAZN_IT #NapoliMilan pic.twitter.com/v2umDTS6l6
– Giacomo Rota (@ jackrota99) August 25, 2018
# DAZN the data traffic volume is too high please try again in an hour, who can I request a refund from #mediaset? pic.twitter.com/FCXtpM1yev
– Flavio (@ Flavio54792481) August 25, 2018
Well come on it doesn't look bad ??? @ dazn make you laugh pic.twitter.com/ph4pjTKMfe
– Mancho?% (@ Mancinalex23) August 25, 2018
DAZN is a Perform Group service (those of Opta, a football data analysis company also active in Italy) and subscribing to a subscription costs € 9.99 per month (with a free trial month): in addition to some Serie A matches and all those of Serie B, the DAZN subscription includes Spanish Liga, French Ligue 1 and Ligue 2, FA Cup and English League Cup, Libertadores Cup and Sudamericana Cup. The offer also includes Major League Baseball games, rallies, boxing matches, rugby, NHL and UFC hockey.
