File Explorer navigation pane scrolls to top uncontrollably when pointer hovers over
Having trouble with File Explorer navigation pane scrolling to top uncontrollably when pointer hovers over?
Try the solution below:
If you’re experiencing issues with your computer, it’s possible that another program or app is interfering in the background. You can perform a clean boot in Windows to verify this and resolve the issue. A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your computer.
This is similar to starting Windows in Safe Mode, but allows you to customize which services and programs run at startup. This can help you narrow down the cause of a problem.
If you are still experiencing problems after trying a clean boot, then you should roll back to your previous version of Windows to see if the issue is caused by a recent Windows update.
If you can’t roll back to an older version, check with your PC manufacturer to see if they have an older version available. Many PC brands have their own Windows recovery ISO files.
If that does not work, try this solution for the File Explorer navigation pane scrolls to top uncontrollably when pointer hovers over problem:
If you’re having trouble with your Windows account, try creating a new local user or administrator account. This will reset most of your Windows profiles and settings to their defaults, which should help you determine whether the problem lies with your previous account or its settings.
If you experience the same issue in the new account and in safe mode, it is likely a hardware problem, specifically with the keyboard.
In order to verify if this is true, you can test it in BIOS/UEFI. If the scroll bar is also uncontrollable in BIOS/UEFI, then it means there is a hardware problem. Alternatively, you can also consider directly changing the keyboard and try again.
If you are still experiencing difficulties, please let me know the brand of your PC. This will allow me to check if there are any solutions offered by the manufacturer.
