how to fix both lights flashing error on epson l120
Epson is a well-known Japanese electronics company that specializes in printing and information equipment manufacturing. The company is popular for its wide range of printers that are sold globally. However, one issue that has been reported by multiple users is the Continuous Both Lights Flashing error that often occurs on the Epson L120 printer.
Explanation of what the Both Lights Flashing error on the Epson L120 printer means
The Continuous Both Lights Flashing error on the Epson L120 printer refers to a situation wherein both the Power and Error lights on the device flash repeatedly without stopping. This error is often an indication of a problem with the printer, and it is crucial to address it immediately before it causes any further issues.
After investigating the issue, the reasons for the Both Lights Flashing error were identified. One of the primary reasons for this error is a jammed paper inside the printer, which hinders the printing process, causing the printer to malfunction. Another reason for this error is a stuck printer head, whereby the printer heads find it challenging to glide smoothly over the rails, thus triggering the error.
Solutions to fix the Both Lights Flashing error on the Epson L120 printer were also discovered. One recommended solution is to power cycle the printer by disconnecting the printer’s power cord instead of trying to switch it on and off. Another solution is to clear any jammed paper in the printer and give the printer a thorough cleaning.
Therefore, it is vital to address the Both Lights Flashing error on the Epson L120 printer immediately to prevent any further issues. By following the recommended solutions, individuals can fix the issue and enjoy continuous, uninterrupted printing on their Epson L120 printer.
Solution 1: Clearing a Paper Jam
Steps to take if there’s a paper jam causing the error
If your Epson printer is showing an error message indicating a paper jam, there are a few simple steps you can take to resolve the issue:
1. Remove any jammed paper: The first thing to do is to carefully remove any jammed paper from your printer. This can often be the cause of the error message.
2. Press the cancel button: Once the jammed paper has been removed, press the cancel button to clear the error message.
3. Check for foreign objects: While you are checking for jammed paper, also check for any foreign objects within your printer that may be causing the issue.
4. Turn off your printer: When you’ve checked for any blockages and cleared the paper jam, turn off your printer.
5. Turn your printer back on: After a few seconds, turn your printer back on again.
If the error message continues after following these steps, it is possible that there is a product error. In this case, contact Epson for support.
Using Indicator Lights To Troubleshoot Errors
Your Epson printer has indicator lights that can help diagnose problems with your product. Here are a few of the most common light statuses and what they mean:
– If the error light is on: This may be caused by a paper jam or multiple sheets of paper being fed at one time. Follow the steps outlined above to fix the problem.
– If the light is off: This usually indicates that the printer is functioning properly. However, if the error message persists, contact Epson for support.
– If the light is on after a firmware update: This may indicate a problem with the update process. Connect your printer using a USB cable and try updating the firmware again. If the problem persists, contact Epson for support.
– If the light is on due to incomplete ink charging: Fill the ink tanks as detailed in the Start Here sheet, turn off your printer, and turn it back on again. The initial ink charging process should then be complete.
So, if you encounter an error message on your Epson printer, the first step is to check for paper jams and foreign objects. If this doesn’t resolve the issue, refer to the indicator lights and troubleshoot from there. If all else fails, contact Epson for assistance.
Solution 2: Checking for Foreign Objects
If your Epson L120 printer is displaying an error message with both the power and error lights flashing, there may be a foreign object or piece of plastic stuck inside the printer causing the error. In this case, you will need to follow a few steps to locate and remove the object.
How to locate and remove any foreign objects that may be causing the issue
1. Turn off your printer: Before attempting to remove any foreign objects, turn off your printer and unplug it from the power source for safety purposes.
2. Remove ink cartridges: Carefully remove the ink cartridges from your printer.
3. Open the printer’s casing: Remove all screws from the printer and apply force at the joints to remove the casing.
4. Check for foreign objects: Check for any foreign objects inside the printer, such as small pieces of plastic, paper clips, or staples. Remove any objects you find.
5. Reassemble your printer: After ensuring that all objects have been removed, simply reattach the casing and ink cartridges. Turn your printer back on and test it for functionality.
If your Epson L120 printer continues to display the dual light flashing error after following these steps, contact Epson support for further assistance.
It is important to note that foreign objects inside the printer can cause severe damage to the printer hardware. In some cases, the printer may not be able to function at all until the object is removed. Therefore, it is essential to take caution and follow proper safety protocol when handling your printer and attempting to locate and remove any foreign objects.
Therefore, foreign objects inside your Epson L120 printer can cause the both lights to flash and trigger an error message. By following the above steps, you can remove any objects that might be causing the issue, and return your printer to normal functionality.
Solution 3: Restarting the Printer
Restarting the printer as a potential fix for the error
If you’re experiencing an error with your Epson printer where both the “Power” and “Error” lights are flashing continuously, restarting the printer may be a simple solution. This is often recommended by Epson support as a first step in troubleshooting the issue.
To restart your Epson printer, follow these steps:
1. Turn off your printer: Press the power button to turn off your printer.
2. Disconnect the power cable: Unplug the power cable from your printer.
3. Wait for a few seconds: Wait for at least 30 seconds before proceeding.
4. Reconnect the power cable: Plug the power cable back in.
5. Turn on your printer: Press the power button to turn your printer back on.
6. Check for error messages: Observe your printer’s display panel and look for any error messages.
If this method resolves the issue, you can continue using your printer as usual. However, if the error message persists, there may be an underlying problem with the printer that requires a more advanced fix. In this case, contact Epson support for assistance.
It’s important to note that while power cycling your printer is a common troubleshooting technique, it may not always work for every problem. If you’re experiencing persistent issues with your Epson printer, there may be other potential remedies you can try.
Other potential solutions for your Epson printer error
Here are a few other potential solutions you can try if the error persists:
– Resetting your printer: This involves pressing specific buttons in sequence to reset your printer and clear any error codes. Check your printer’s user manual or Epson’s support website for instructions on how to reset your specific printer model.
– Updating your printer drivers: Outdated or incorrect printer drivers can cause a variety of errors, including both lights flashing on an Epson printer. Make sure your drivers are up to date and compatible with your operating system.
– Replacing ink cartridges: Low ink levels can cause errors on an Epson printer, but so can incorrectly installed or damaged ink cartridges. Check your ink levels and ensure that each cartridge is properly installed and undamaged.
If none of these solutions resolve your Epson printer error, it may be time to seek professional support. Epson offers a variety of support options for its products, including phone support, email support, and a knowledge base of frequently asked questions and troubleshooting guides.
So, both lights flashing on an Epson L120 printer can be a frustrating error to encounter, but with some basic troubleshooting steps, you may be able to resolve the issue. Try power cycling your printer and checking for paper jams or foreign objects, or consider other potential solutions like resetting your printer or updating your drivers. And if all else fails, reach out to Epson support for assistance.
Solution 4: Updating Printer Drivers
If both the “Power” and “Error” lights keep flashing on your Epson L120 printer, outdated or incorrect printer drivers may be the cause. This can be a common issue that can be resolved by updating your printer drivers.
Instructions for updating the printer drivers to prevent the error from recurring
To update your printer drivers, follow these basic steps:
1. Visit Epson’s driver download website: Go to Epson’s official website and choose the support tab. Find the appropriate driver for your printer model and your operating system.
2. Download the driver: Once you have found your driver, download and save it on your computer.
3. Install the driver: Run the installation program for your new driver. Follow the prompts to install the new driver on your computer.
4. Restart your computer: After the driver installation is complete, restart your computer to ensure that everything is functioning correctly.
After completing these steps, attempt to print a test page to see if the printer error has been resolved. Updating your printer drivers is often a simple fix for printer issues.
However, if this method does not resolve the “both lights flashing” error on your printer, you may need to try other potential solutions, such as power cycling your printer, removing any paper jams, or resetting your printer. It’s also possible that there is a hardware malfunction on your printer, in which case you should contact Epson support for further assistance.
Therefore, printer errors can be frustrating, but many of them can be resolved with basic troubleshooting techniques. If you’re experiencing the “both lights flashing” error on your Epson L120 printer, try updating your printer drivers first. If this doesn’t work, try other potential solutions such as power cycling or checking for paper jams. And if all else fails, don’t hesitate to contact Epson support for additional help.
Solution 3: Restarting the Printer
If you are experiencing an error where both the “Power” and “Error” lights are flashing continuously on your Epson L120 printer, restarting the printer may be a quick solution. This method is often recommended by Epson support as a first step in troubleshooting the issue.
To restart your Epson printer, simply turn it off by pressing the power button and disconnect the power cable. Wait for at least 30 seconds before plugging the power cable back in and turning on your printer. Observe your printer’s display panel and look for any error messages. If this simple solution resolves the issue, you can continue using your printer as usual.
However, if the error message continues, there might be underlying problems with your printer that requires a more advanced solution. In this case, contact Epson support for assistance.
Other Potential Solutions for Your Epson Printer Error
If power cycling your printer does not resolve the error, there might be other potential solutions that you can try:
– Resetting your printer: This involves pressing specific buttons in sequence to reset your printer and clear any error codes. Check your printer’s user manual or Epson’s support website for instructions on how to reset your specific printer model.
– Updating your printer drivers: Outdated or incorrect printer drivers can cause a variety of errors, including both lights flashing on an Epson printer. Make sure your drivers are up to date and compatible with your operating system.
– Replacing ink cartridges: Low ink levels can cause errors on an Epson printer, but so can incorrectly installed or damaged ink cartridges. Check your ink levels and ensure that each cartridge is properly installed and undamaged.
If none of these solutions work, it may be time to seek professional support.
Solution 5: Contacting Epson Support
When to Reach Out to Epson Support for Professional Assistance
If you have attempted to troubleshoot the error on your Epson L120 printer using the methods discussed above and still encounter persistent issues, it might be time to contact Epson Support. They offer a variety of support options, including phone support, email support, and a knowledge base of frequently asked questions and troubleshooting guides.
Epson support professionals can assist you in resolving the error, diagnosing any underlying hardware problems, and providing recommendations for repairs or replacements. Before contacting support, make sure to have your printer model and error message information available to expedite the troubleshooting process.
Therefore, both lights flashing on an Epson L120 printer can be a frustrating issue. However, with some basic troubleshooting steps like power cycling your printer and checking for paper jams or foreign objects, you may be able to resolve the issue on your own. If these methods do not work, try resetting your printer or updating your drivers. And if all else fails, reach out to Epson support for professional assistance.
Safety Precautions
When attempting to fix the both lights flashing error on your Epson L120 printer, it is important to follow important safety tips to avoid injuries or damage to your printer. Here are a few tips to keep in mind:
Important safety tips to follow when attempting to fix the error:
– Always turn off your printer and unplug it from the wall socket before attempting any repairs or troubleshooting.
– Use appropriate tools, such as screwdrivers, to disassemble your printer if necessary.
– Follow the user manual or manufacturer’s instructions carefully to avoid damaging sensitive components.
– Wear appropriate protective gear, such as gloves and safety glasses, to prevent injury.
– Avoid touching any internal components of your printer unless necessary, to avoid electrostatic discharge (ESD) damage.
– If you encounter any damage or uncertainty during the repair process, consult professional support to avoid worsening the problem.
By adhering to these safety tips, you can minimize the risk of accidents or further damage to your printer. And while fixing the error on your own can be satisfying, it is important to know when to seek professional support to avoid worsening the problem.
Common Questions and Answers
Answers to frequently asked questions about the error and its solutions
If you’re experiencing an error where both the “Power” and “Error” lights are flashing on your Epson L120 printer, you’re not alone. This is a common issue that many users face when using this printer. Below are some frequently asked questions that you might have about the error and its solutions.
Q: What causes both lights to flash on my Epson L120?
A: Both lights flashing on an Epson L120 printer is often caused by paper jams, ink cartridge issues, or problems with the printer’s hardware.
Q: Can restarting my printer fix the error?
A: Yes, restarting your printer is a quick solution that can fix the error. Simply turn off the printer and disconnect the power cable. Wait for 30 seconds before reconnecting the power cable and turning on the printer. If the error message continues, try other potential solutions.
Q: What should I do if the error message persists?
A: If power cycling your printer does not resolve the error, you can try resetting your printer, updating your printer drivers, or replacing ink cartridges. If all else fails, contact Epson support for professional assistance.
Q: How do I reset my Epson L120 printer?
A: Resetting your Epson L120 printer involves pressing specific buttons in sequence to clear error codes. Each model may have a different reset procedure. Check your printer’s user manual or Epson’s support website for instructions on how to reset your specific printer model.
Q: How do I update my printer drivers?
A: To update your printer drivers, visit Epson’s support website and download the latest drivers that are compatible with your operating system. Make sure to follow the installation instructions carefully.
Q: When should I contact Epson support for professional assistance?
A: If you have attempted to troubleshoot the error using the solutions discussed and still encounter persistent issues, it is recommended to contact Epson support for professional assistance. They can diagnose any underlying hardware problems and provide recommendations for repairs or replacements.
Therefore, both lights flashing on an Epson L120 printer can be a frustrating issue. However, by following the basic troubleshooting steps and potential solutions discussed, you might be able to resolve the error on your own. If not, contact Epson support for additional assistance.
Conclusion
Summary of the steps to take to resolve the Epson L120 Both Lights Flashing error.
The Epson L120 printer is a reliable and efficient printing device that many users enjoy. However, when encountering a common issue like the both lights flashing error, it can be frustrating to deal with. Fortunately, there are a few steps that you can take to troubleshoot and resolve the issue.
Firstly, try restarting your printer by turning it off and disconnecting the power cable for 30 seconds. Reconnect the power cable and turn on the printer again. If the error message persists, check for and remove any paper jams or replace ink cartridges. You may also need to update your printer drivers or reset your printer by following specific button sequences.
If all else fails, it is recommended to contact Epson support for professional assistance. They can provide additional troubleshooting steps or diagnose any underlying hardware problems that you may have missed.
Therefore, by following the basic troubleshooting steps and solutions discussed above, you may be able to resolve the Epson L120 both lights flashing error on your own. However, if the issue persists, contact Epson support for additional assistance.
